Contractor+ Invoice & Estimate

Contractor Plus, Inc. · App Store rating 4.83 · updated 17 Sep 2026

2.4%

of all its App Store ratings are 1–2 stars
Apple's full star distribution · 1,862 ratings

#19 of 21

by complaint rate in this category

0.32×

category median (7.4%)

one- and two-star reviews read

320

written reviews sampled
used for the category breakdown only

4.83★

store rating, all-time

This app's complaint rate is far below the category median of 7.4%. Two different denominators, which is the whole point of this page. 4.83 stars is the average of every rating ever submitted, while 2.4% of all 1,862 ratings are 1–2 stars. Separately, we read the last 320 written reviews Apple returns for this app, so that batch is skewed toward complaints and 32 of them (10%) are 1–2 stars. That second batch is what the category breakdown below is built on, and it is never used to compute the rate above.

Where the complaints concentrate

Every one- and two-star review in the sample is assigned to one primary category. The three largest are below. The marker on each bar is the category median for that same complaint type — so you are comparing yourself to the field, not to zero.

Crashes & stability bugs

6 of 32 · 19%

vs category 1.6× median

Stability work competes directly with every new feature you ship.

Sign-in problems

3 of 32 · 9%

vs category 3.6× median

Sign-in failures block the job before it starts.

Pricing / value

2 of 32 · 6%

vs category 1.2× median

Value complaints are usually a packaging problem, not a price problem.

Read this with care. A 320-review sample carries real error bars, and 66% of the negative reviews in this sample mapped cleanly to a known category — the rest were too vague or too specific to classify and are excluded rather than forced into a bucket. Treat the ranking as meaningful and small gaps as noise.

How it compares to the rest of Field service

All of these are in the same category we rank against — Field service. The category median is 7.4%; lower is calmer, higher is angrier. Each name links to that app's own public snapshot.

ServiceTitan Field36.2%#1 Angi for Pros22.9%#2 CleansterPro20.9%#3 Thumbtack for Professionals12.4%#4 Vagaro Pro11.7%#5 Booksy Biz9.8%#6

See the full ranking of all 46 apps → · What users complain about in Field service, free →

What's public, and what isn't

Snapshot · public

This page

Complaint rate and rank
Top 3 categories with counts
Comparison to category median
Free, no signup, shareable

Breakdown · private

What we don't publish

Phrase clusters from your reviews
Review-by-review classification
Head-to-head vs competitors you name
What to fix first, and why

🔒

Your breakdown stays yours. We publish category-level numbers only. The detailed analysis of your app — the specific phrases, the row-level detail, the named competitive set — goes to you and nobody else. Your competitors do not get to read it.

Get the private breakdown for Contractor+ Invoice & Estimate

Same method, same week — but run on your full review set, with phrase clusters, row-level classification, and a head-to-head against three competitors you choose. The first one is free. You keep it whether or not we ever talk again.

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Or the whole category, one-time

This page is one app. The free category summary shows what the field as a whole gets complained about. If you want the full map of Field service — every complaint bucket, split by app size, and the biggest apps' weak spots — that's the Track Insight, $49 once, no subscription. We'll tell you straight whether what we track is close enough to what you're building before you pay.

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