TrackGap Research · All apps · How it works
Complaint Snapshot · Shift work & scheduling

TimeClock Plus Clock

Data Management Inc. · App Store rating 4.89 · updated 19 Sep 2026

1.7%
of all its App Store ratings are 1–2 stars
Apple's full star distribution · 17,060 ratings
#10 of 11
by complaint rate in this category
0.45×
category median (3.8%)
67
one- and two-star reviews read
127
written reviews sampled
used for the category breakdown only
4.89★
store rating, all-time

This app's complaint rate is far below the category median of 3.8%. Two different denominators, which is the whole point of this page. 4.89 stars is the average of every rating ever submitted, while 1.7% of all 17,060 ratings are 1–2 stars. Separately, we read the last 127 written reviews Apple returns for this app, so that batch is skewed toward complaints and 67 of them (53%) are 1–2 stars. That second batch is what the category breakdown below is built on, and it is never used to compute the rate above.

Where the complaints concentrate

Every one- and two-star review in the sample is assigned to one primary category. The three largest are below. The marker on each bar is the category median for that same complaint type — so you are comparing yourself to the field, not to zero.

Crashes & stability bugs
18 of 67 · 27%
vs category 1.5× median
Stability work competes directly with every new feature you ship.
Sign-in problems
5 of 67 · 7%
vs category 0.6× median
Sign-in failures block the job before it starts.
Confusing interface
3 of 67 · 4%
vs category 3.7× median
Navigation complaints concentrate in the first session.
Read this with care. A 127-review sample carries real error bars, and 52% of the negative reviews in this sample mapped cleanly to a known category — the rest were too vague or too specific to classify and are excluded rather than forced into a bucket. Treat the ranking as meaningful and small gaps as noise.

How it compares to the rest of Shift work & scheduling

All of these are in the same category we rank against — Shift work & scheduling. The category median is 3.8%; lower is calmer, higher is angrier. Each name links to that app's own public snapshot.

UKG Ready10.6%#1 WorkJam6.7%#2 QuickBooks Workforce6.0%#3 MyToast5.6%#4 Square Team4.8%#5 Deputy3.8%#6

See the full ranking of all 46 apps → · What users complain about in Shift work & scheduling, free →

What's public, and what isn't

Snapshot · public

This page

  • Complaint rate and rank
  • Top 3 categories with counts
  • Comparison to category median
  • Free, no signup, shareable
Breakdown · private

What we don't publish

  • Phrase clusters from your reviews
  • Review-by-review classification
  • Head-to-head vs competitors you name
  • What to fix first, and why
🔒
Your breakdown stays yours. We publish category-level numbers only. The detailed analysis of your app — the specific phrases, the row-level detail, the named competitive set — goes to you and nobody else. Your competitors do not get to read it.

Get the private breakdown for TimeClock Plus Clock

Same method, same week — but run on your full review set, with phrase clusters, row-level classification, and a head-to-head against three competitors you choose. The first one is free. You keep it whether or not we ever talk again.

Get the same run free for your app Ask about TimeClock Plus Clock

If you don't work at TimeClock Plus Clock: don't email about this app — run the same analysis on yours instead. It's free, no call, and you keep the file.

Or the whole category, one-time

This page is one app. The free category summary shows what the field as a whole gets complained about. If you want the full map of Shift work & scheduling — every complaint bucket, split by app size, and the biggest apps' weak spots — that's the Track Insight, $49 once, no subscription. We'll tell you straight whether what we track is close enough to what you're building before you pay.

What's in it, and what it costs →